Support

Collecting Data

  • Simultaneous users (enumerators)

    Hi I am from a think tank of a state government in Malaysia. We are planning to conduct a statewide survey ...

    1 Agent Answer 1 Community Answer Feb 19, 2017 07:02AM EST
  • deployed form not updating on KoboCollect

    Hello, I have made several changes to our Baseline / Midline / Endline Survey form, but none of the changes ar...

    0 Community Answers Feb 13, 2017 09:03PM EST
  • Delete member of group

    Hi, i'm having some troubles with the app. Is there any way to delete some added member of a group? I c...

    0 Community Answers Feb 13, 2017 02:05PM EST
  • Getting respondents to fill the forms

    Hello, We have a project in which we intend to have data entered by participants of the questionnaire. There ...

    1 Agent Answer 0 Community Answers Feb 07, 2017 09:16AM EST
  • Accessing surveys saved as draft in Enketo

    Hi, Our assessors are collecting data on Enketo using the Google Chrome browser. At the end of the survey, if...

    1 Agent Answer 1 Community Answer Feb 07, 2017 03:18AM EST
  • Accessing Enketo web forms

    Currently, I am unable to access a QR code for data collection through Enketo web forms, and when I click &quo...

    1 Agent Answer 0 Community Answers Feb 06, 2017 04:03PM EST
  • Kobo Toolbox Desktop

    Hi guys, Is there any desktop version to collect data offline using personal computers? Regards,

    1 Agent Answer 0 Community Answers Jan 31, 2017 08:32AM EST
  • Report not loading

    When I try to collect data the screen just says "loading" indefinitely. The reports never actually l...

    1 Agent Answer 0 Community Answers Jan 30, 2017 10:38AM EST
  • inputted records not uploading

    Hi, I have inputted data on 3 forms (3 records) and they will not upload. They remain in the "queue&quo...

    1 Agent Answer 0 Community Answers Jan 24, 2017 06:37AM EST
  • Reporting graphs not loading

    I am having an issue displaying graphs. I go to data then reports and the system freezes at loading... Is t...

    2 Agent Answers 2 Community Answers Jan 24, 2017 06:28AM EST

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