Support

Collecting Data

  • Uploading lots of data, and source code for KoboCollect

    We're planning using Kobo for collecting large amounts of data - at peak potentially a thousand survey re...

    0 Community Answers Jun 21, 2017 02:56PM EDT
  • How to capture the submission ID after redirecting a user to an online...

    I have a form on Kobo that I want to redirect users to from my website, which I can achive by redirecting to t...

    1 Agent Answer 0 Community Answers Jun 07, 2017 02:27AM EDT
  • Accessing submissions from a user I've given permission 'Can...

    Hi, I've created a survey form. In the project, I gave permission that a data collector (let's call...

    1 Agent Answer 0 Community Answers Jun 06, 2017 12:57PM EDT
  • KoboCollect Data away after sending

    Can I see and edit the data I have collected on my android device, even after I finalized and sent it? I did n...

    1 Agent Answer 0 Community Answers Jun 05, 2017 02:22AM EDT
  • Not Updating Forms

    When I send data with phone's KoboCollect application is not updating in the web form. Can you rectify...

    1 Agent Answer 0 Community Answers May 31, 2017 09:35AM EDT
  • Upload of finalized forms

    I am filling forms on my android device. While I try to upload the finalized forms Error: Moved Permanently (3...

    2 Agent Answers 2 Community Answers May 29, 2017 07:50AM EDT
  • Reports

    Hello, We have data when we pull up "Reports" but when we download it to an excel sheet, it isn&#...

    2 Agent Answers 1 Community Answer May 18, 2017 03:06PM EDT
  • Sleep settings on tablet

    We have been using the same tablets to collect data using both KoBo and surveyCTO. Using surveyCTO, if the tab...

    1 Agent Answer 0 Community Answers May 15, 2017 01:15PM EDT
  • Downloading uploaded survey as a PDF

    Hello, I am currently using KoBoToolbox to transform an organization's intake system into a digital ta...

    1 Agent Answer 0 Community Answers May 12, 2017 02:51PM EDT
  • Error getting form list

    I am trying to get form in the mobile phone. But I can not see it. The form is already deployed and submission...

    1 Agent Answer 0 Community Answers May 10, 2017 05:39AM EDT

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