Support

Collecting Data

  • Photo EXIF information

    I am trying to read the EXIF information of the photos I upload to Kobo, but it appears to be very limited. Ca...

    0 Community Answers Mar 28, 2017 04:24PM EDT
  • KoboCollect

    Hello, I very much like the KoboCollect App especially on remote Field Campaigns. I just wondering if there i...

    1 Agent Answer 1 Community Answer Mar 25, 2017 06:09AM EDT
  • MapBox/Open Street Maps view when collecting data

    Hi there, I'm trying to determine if KoBo Toolbox will be a good fit for my org's data collection ne...

    0 Community Answers Mar 23, 2017 10:45PM EDT
  • Appended numbers to photo filename

    When I fill out a photo field, the filename is appended with a string of 6 numbers. For example: Uploaded f...

    1 Agent Answer 0 Community Answers Mar 23, 2017 06:59PM EDT
  • How to rename pictures collected?

    Hi, I would like to know if it is possible to give a special name to the pictures collected during the ques...

    1 Agent Answer 0 Community Answers Mar 22, 2017 09:08AM EDT
  • How to cancel "repeating group" when collecting data using A...

    Could you please advise me how to cancel or go back after selecting "add group" in repeated/looped q...

    1 Agent Answer 0 Community Answers Mar 22, 2017 06:02AM EDT
  • submission of form impossible

    Good evening, Using kobotoolbox,I face an issue when I want to submit a form : When I click on “submit”, ...

    1 Agent Answer 0 Community Answers Mar 17, 2017 12:29PM EDT
  • Deleting single form after sending to the account

    Dears I just want to know the procedure of deleting single form from KoBo after sending out file form Tablet...

    0 Community Answers Mar 07, 2017 07:37AM EST
  • KoboCollect causing read-only error on instance.db upgrade

    Problem reported from the field - when both ODK Collect and KoboCollect are installed (latest version for each...

    1 Community Answer Mar 06, 2017 04:40AM EST
  • Response deleted before sending finalized form

    The field enumerators are facing reoccurring issue of some responses being deleted and form taking them back w...

    1 Agent Answer 0 Community Answers Mar 05, 2017 05:13AM EST

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