Support

Managing Data Collection Projects

  • Form ID error message

    Dear Team We are struggling to edit our submitted forms online or complete an online form. Every time we c...

    0 Community Answers Oct 19, 2017 08:21AM EDT
  • Missing Data

    Hi team , I'm downloading data from Kobo Toolbox into .xlxs but I'm finding alot of missing data ...

    0 Community Answers Oct 17, 2017 02:06AM EDT
  • Attachment not found

    Hi, Many of my attachments are failing to download; they are returning a 404 error. I am using a download ma...

    0 Community Answers Oct 14, 2017 07:08PM EDT
  • Allow non-users to access a form from the web

    Hi, I set my account to require authentication to see the forms and submit the data, but I have one form need...

    0 Community Answers Oct 13, 2017 10:51AM EDT
  • Unableto download data

    Dear support team, We are unable to download submitted data in any form - it's just keep pending and r...

    0 Community Answers Oct 03, 2017 03:31AM EDT
  • EXCEL Exports

    I am not able to download (export) data, since 1/10/2017 morning. It is just (Pending ... Click to refresh) f...

    3 Community Answers Oct 01, 2017 06:05AM EDT
  • Groups not showing up in when downloading data in XLS format.

    Hi, I've recently started using Kobo Toolbox. I have created a form and submitted some filled - out form...

    0 Community Answers Sep 21, 2017 06:36AM EDT
  • Sharing data from a project with another KoBo account

    Hello, Today I have been sharing a project with my team members that use different KoBo accounts. However, ...

    0 Community Answers Sep 18, 2017 05:15AM EDT
  • I CAN NOT UPLOAD MY FORMS FROM ODK DATA COLLECTOR TO KOBO PROJECT

    what can i do when i failed to upload my filled/ completed forms from ODK collector to KOBO So i created a ...

    0 Community Answers Sep 11, 2017 04:38AM EDT
  • I CAN NOT UPLOAD MY FORMS FROM ODK DATA COLLECTOR TO KOBO PROJECT

    what can i do when i failed to upload my filled/ completed forms from ODK collector to KOBO So i created a ...

    0 Community Answers Sep 11, 2017 04:37AM EDT

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