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Surveys not accessible - internal server error 500

Gijsbert Ooms Aug 25, 2017 02:43AM EDT

Hi there,

I'm getting the following message upon loading any of my surveys through web interface:
getaddrinfo EAI_AGAIN kc.kobotoolbox.org:443

When opening them through the legacy interface, I get the following error:
Enketo error, reason: ('Connection aborted.', gaierror(-2, 'Name or service not known'))

Thanksk in advance,
Gijsbert

Up 2 rated Down
Tama Aug 25, 2017 02:57AM EDT
please somebody help. i have this problem too since this morning, it happen when i try to edit data from browser

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