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KoboToolBox Error 500

David Thompson Sep 12, 2017 12:05PM EDT

I am getting a Server Error (500) just trying to log onto KoboToolBox on port 8000

http://[ip redacted]:8000/accounts/login/?next=/

kobotoolbox appears to start ok, and is answering on 8000,

[root@kobo kobo-docker]# telnet localhost 8000
Trying ::1...
Connected to localhost.
Escape character is '^]'.
^]
telnet> quit
Connection closed.

I don't see anything relevant in logs, what do I need to look at to troubleshoot?

Up 0 rated Down
David Thompson Sep 12, 2017 02:00PM EDT
Fresh install, same exact issue. Note: previously had installed with exactly the same configuration and no errors. Has the repo been updated recently?
Up 0 rated Down
David Thompson Sep 13, 2017 12:29PM EDT
Fresh install, different platform, same issue. Note: we had successfully deployed kobo on other servers prior to this week. We are deploying from git-hub

git clone https://github.com/kobotoolbox/kobo-docker.git

should we be deploying from somewhere else?
Up 0 rated Down
David Thompson Sep 18, 2017 10:17AM EDT
kobotoolbox is working as of last Friday, all environments - no changes were made on our end.

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