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Upload error ... server time out?

Hannah Buckland Sep 14, 2017 10:45AM EDT

Hi There,

I have a set of completed forms to upload that contain 'large' data i.e. photographs.

The form doesn't upload from the phones, with the error message:

error generic exception: write error: ssl=0x5629e850: I/O error during system cal, Broken pipe

Is the server timing out because the data contained in the form is so large? How can we most easily fix this problem?

Thank you very much in advance for your help.
Hannah

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