Support

Managing Data Collection Projects

  • Exporting and Downloading Your Data

    You can download your data in multiple formats. As soon as any data has been collected, the following formats ...

    Oct 14, 2016 07:24PM EDT
  • Mapping, sharing, and exporting GPS data

    Your project may include a one or more GPS questions in its form. KoBoToolbox will include the GPS data (latit...

    Apr 14, 2015 11:55AM EDT
  • Managing permissions

    KoBoToolbox allows giving different permission levels to a data collection project. While most users may only ...

    Nov 05, 2015 08:58AM EST
  • Adding a custom logo to your form

    As an optional feature, you can include a custom logo at the beginning of your form once it has been deployed ...

    Aug 28, 2015 08:22AM EDT
  • Using the Excel Analyzer

    Background The Excel Data Analyser was developed by the UN Office for the Coordination of Humanitarian Affa...

    Jan 23, 2017 05:17PM EST
  • Downloading photos and other media

    If your form includes a photo, video, or sound recording question, these files will be uploaded to the server ...

    Mar 30, 2016 06:00PM EDT
  • Advanced features

    KoBoToolbox has a number of advanced features built in based on our open source libraries, which include usefu...

    Jun 27, 2016 02:00PM EDT
  • Is my data safe on your server?

    Most users use one of the two server instances that we support: KoBoToolbox by OCHA (for humanitarian workers)...

    Jul 14, 2016 11:52AM EDT
  • Deleting a Project

    To support users using both the legacy and the new interfaces, our servers automatically sync every 30 minutes...

    Dec 19, 2016 04:36PM EST
  • Exports stuck in pending state

    If you have XLS exports stuck in the pending state, remove the stuck exports by clicking on the red trash can ...

    Jan 23, 2017 06:27PM EST

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