Which Server Should I Use?

Last updated: 9 Aug 2022

KoboToolbox is free and open source software that can be installed on any computer or server. The vast majority of users use one of the two options: The Humanitarian Server hosted by UN Office for the Coordination of Humanitarian Affairs (OCHA) or the Non-Humanitarian Server hosted by KoboToolbox. The use of KoboToolbox on either server is free to everyone, but there are certain differences and limitations you should know:


Humanitarian Server

Non-Humanitarian Server

Intended For

Humanitarian Organizations

Everyone Else









10,000 Per Calendar Month

Data Storage


5GB Total

Anyone working for an organization providing humanitarian assistance is free to use the Humanitarian Server provided by OCHA.

If you’re using the Non-Humanitarian Server and plan to exceed the monthly submission or storage limits, please email info@kobotoolbox.org to discuss feasibility and potential extra costs.

A very important thing to keep in mind is that sharing projects and data between the two servers is not possible. This means all users working on a shared project need to be using the same server to do so.